Comprehensive Salesforce Audit

Fine Tune Your Salesforce Platform for Better Utilization and Performance

Achieva enables enterprises to keep their Salesforce ecosystem clean, optimized, and future-ready. We understand the development challenges and inefficiencies that outdated data, underutilized licenses, inactive plugins, and redundant pages can cause. Our comprehensive Salesforce audit helps uncover these hidden gaps, streamline processes, and ensure your teams leverage the CRM to its fullest potential for better business outcomes.

Powered by a team of certified Salesforce professionals, our tailored Salesforce audit helps you ensure seamless and efficient functioning of the system and take preventive measures for any issues in the security settings. We assess system fitness for app integrations, determine the level of code hygiene, and tech-stack stability in different applications to leverage the optimal value of Salesforce. Achieva’s independent, no-obligation quality assurance exercise for Salesforce instances enables users to achieve sound data model design, accurate business reporting, and zero technical risks with minimal technology debt.

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Our Salesforce Technical Audit and Support Services

Drive Toward Improved Salesforce Instance Performance for Optimal ROI

Audit Objectives Defining

Our Salesforce audit begins by defining key objectives, including specifying key fields that require assessment, such as Salesforce instance customization, data quality and security, or process efficiency. Defining audit objectives provides a clear roadmap for the end-to-end audit process.

Data Quality Evaluation

Achieva’s certified Salesforce experts analyze the accuracy and quality of the data by locating and addressing issues such as incomplete data, duplicated data, or inconsistencies in formatting. Our team utilizes pre-established data validation rules and new-age data cleansing methodologies to enhance the data quality.

Configuration and Customization Review

Our Salesforce org auditors analyze custom fields, objects, various process automations, and other tailored customizations, identifying and specifying redundant and unutilized elements. The configurations are evaluated to check their alignment with the industry’s best practices, and they are further optimized accordingly.

Reports Analysis

Our Salesforce team examines the current set of reports and dashboards to analyze their relevance and efficiency while detecting underutilized and obsolete reports and enhancing them to match your KPIs and reporting requirements. The information presented is verified for accuracy and significance for informed decision-making.

Integration and AppExchange Apps Evaluation

Achieva’s Salesforce experts analyze integrations with pre-existing systems to appraise the effectiveness of data exchange and examine the utilization of AppExchange applications to check their effect on system performance and user satisfaction. Any redundant integrations and apps are removed, and the remaining ones are optimized for utmost efficiency.

Recommendations and Findings Recording

Our Salesforce auditors diligently document their findings, problems, and suggestions as they are uncovered throughout the audit procedure, providing actionable measures that are ranked according to their significance and immediacy. This serves as a blueprint for executing the required modifications and enhancements through Salesforce Managed Services.

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What Makes Us Different from Other Salesforce Partners?

  • Salesforce Gold Consulting Partner providing reliable Salesforce solutions with a highly efficient team of certified Salesforce Developers, Product Consultants, Administrators, and Architects that has delivered over 75 projects.
  • Strong expertise in developing heavily customized applications on the Salesforce platform to achieve the highest degree of business process automation for specific use cases - both as a standalone system and as an integrated system with third-party systems.
  • Part of a larger technology services company to support customers with needs outside the Salesforce system like Web Apps, Mobile Apps, IoT, RPA, etc., in conjunction with their Salesforce investment.
  • Unique combination as a Salesforce Consulting and ISV partner to support the needs of customers and partners to launch their apps on AppExchange. We have 7+ of our Apps/Products on AppExchange and have rolled out dozens of Apps for other ISVs.
  • Technical competencies in multiple Salesforce clouds like Sales Cloud, Service Cloud, App Cloud, Marketing Cloud, Experience Cloud, Pardot, CPQ, Salesforce Field Service, MuleSoft, and Einstein Analytics.
  • Wide range of accelerators and assets to reduce the go-live time and better assessment through a system close enough to the final system expectations.
  • Global delivery experience with customers across multiple geographies including the USA, UK, Europe, Australia, and India.

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What our clients say

Achieva is a well-organized company with remarkably capable individuals and a highly experienced Salesforce team. Their understanding of the industry domain and our specific requirements is commendable. Communication has been excellent from the beginning to execution, with updates shared via Salesforce Cases, email, and WhatsApp for urgent matters.

Achieva has a great pool of qualified team members who bring a lot to the table with their out-of-the-box approach and creative solutions. Projects are delivered on time, and the solutions delivered are well aligned with our business needs. The team has provided unparalleled support even after going live. Their responsiveness and enthusiasm toward our ongoing needs truly set them apart.

We partnered with Achieva to help us continue to add functionality and enhance Salesforce as our Agency Management tool. The team excelled at finding solutions to the unique situations we asked them to figure out. Thanks to Achieva, we have been able to deliver multiple value-added enhancements to our Marketing team. The team continues to help with these efforts and has been a valuable part with their knowledge and ability to help with such initiatives.

Honestly, I can’t recommend Achieva enough. A team of highly versatile Salesforce experts who always keep you up to date with any changes/feedback. One thing I truly appreciate: if you're trying to deploy a new structure within your business and you're not sure how it'll work from a system level, Achieva always finds a way to make it work and tailor the design/build to the finest details. 10/10 for their innovative approach.

Frequently Asked Questions

A Salesforce audit covers data management, security settings, role hierarchy, workflow automation, integrations, licenses, plugin usage, and overall performance. At Achieva, we also evaluate user adoption, reports, dashboards, and compliance with Salesforce best practices. The goal is to highlight areas of inefficiency and provide actionable recommendations for optimization.

By identifying unused components, outdated workflows, and redundant processes, a Salesforce audit conducted by Achieva declutters your CRM. It enhances speed, reduces system errors, and streamlines workflows. Optimizing data storage and license usage ensures smoother performance, leading to faster response times and better scalability for your business operations.

No. A Salesforce Audit is a non-intrusive process that reviews your configurations, data, and processes without affecting day-to-day operations. It can be scheduled to align with business downtime, ensuring that insights and recommendations are delivered with minimal disruption to ongoing workflows and user activity.

By identifying underutilized licenses, redundant plugins, and outdated processes, a Salesforce audit eliminates overheads. Optimizing resources ensures you only pay for what you actually use. Streamlined workflows and efficient data management reduce operational costs while boosting productivity, making your Salesforce investment more cost-effective.

At the end of a Salesforce Audit, we provide you with a detailed report outlining inefficiencies, risks, and opportunities for improvement. The deliverables typically include actionable recommendations, prioritized tasks, and a roadmap for optimization. Some audits also include quick wins that can be implemented immediately to boost performance.

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We are Salesforce Gold Consulting Partners,
taking care of all your Salesforce needs and concerns.

Feel free to call us at +1 609 632 0350 or write
to us at info@achieva.ai