Salesforce for Retail
Salesforce Retail and ecommerce CRM helps modern-day sellers to identify consumer needs and preferences. It has features for every team—sales, marketing, and customer service—helping them respond in real time with an informed message. Salesforce ecommerce B2B or B2C streamlines business processes by connecting everyone with the information they need to build and provide the right products or services. By using Salesforce Ecommerce Cloud and Salesforce Retail Cloud, businesses can reach customers faster — offering seamless omnichannel experiences both online and in-store.
As a Salesforce Gold Partner with a full-fledged retail technology ecosystem, we enable companies to adopt and maximize Salesforce ecommerce solutions, power up their sales and marketing pipelines with data from every touchpoint, and build a connected customer experience. We map customer journeys so that teams have a 360-degree view of customers right from onboarding through retention. Our experience in Salesforce ecommerce integration, Salesforce retail services, and industry-specific workflows helps us deliver superior results in omnichannel retail management.
Scale Growth and Product Personalization with Industry-Specific Salesforce Solutions
Our experience in online and offline commerce helps businesses adopt and make the most of the best-fit Salesforce Cloud solution. We can help you deliver a unified buying experience through the visibility of the customer journey, measurement of every team effort, and deeper insights into B2C relationships.
With the customized implementation of CRM for retail businesses, you can convert casual shoppers to loyal patrons. Our experience in retail loyalty management helps businesses track brand interactions, establish strong customer analytics, time multi-channel campaigns, and ensure big wins by capturing micro-moments.
Our prowess in application integration helps modern retailers maintain a uniform presence across social media, mobile and web applications, search engines, and other channels. We enable truly consistent experience so that you convert prospects wherever they are through personalized messaging, automated customer analytics, and touchpoint intelligence.
Salesforce Einstein delivers AI-powered insights for sales, marketing, and service teams through automated analysis of customer journey, website, and application data. Our expertise in next-gen analytics facilitates the teams to gain meaningful insights—spotting opportunity patterns, predicting customer journey milestones, and points of frequent misses.
Transform your customer experience by enabling omnichannel order management capabilities. Let your customers have a seamless shopping experience while buying from different purchase channels such as web, social, stores, and mobile.
Salesforce Retail CRM brings all your teams to a single platform to have 360- degree view of your customers. Now unite your marketing, sales, commerce, IT, and service teams to build personalized communication and experiences for your customers. Unlocking company-wide collaboration helps you meet your as well as your customers’ needs.
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Achieva is a well-organized company with remarkably capable individuals and a highly experienced Salesforce team. Their understanding of the industry domain and our specific requirements is commendable. Communication has been excellent from the beginning to execution, with updates shared via Salesforce Cases, email, and WhatsApp for urgent matters.
Achieva has a great pool of qualified team members who bring a lot to the table with their out-of-the-box approach and creative solutions. Projects are delivered on time, and the solutions delivered are well aligned with our business needs. The team has provided unparalleled support even after going live. Their responsiveness and enthusiasm toward our ongoing needs truly set them apart.
We partnered with Achieva to help us continue to add functionality and enhance Salesforce as our Agency Management tool. The team excelled at finding solutions to the unique situations we asked them to figure out. Thanks to Achieva, we have been able to deliver multiple value-added enhancements to our Marketing team. The team continues to help with these efforts and has been a valuable part with their knowledge and ability to help with such initiatives.
Honestly, I can’t recommend Achieva enough. A team of highly versatile Salesforce experts who always keep you up to date with any changes/feedback. One thing I truly appreciate: if you're trying to deploy a new structure within your business and you're not sure how it'll work from a system level, Achieva always finds a way to make it work and tailor the design/build to the finest details. 10/10 for their innovative approach.
Sure, we can. Share your contact details to schedule a demo with our CRM consultant. We have deep experience in customizing and implementing Salesforce. Retail and consumer goods clients can list their detailed requirements so that we share the most relevant product demo.
The cost of implementing CRM depends on several factors like—number of users, add-on applications, application integrations, database health, service agreement, etc. Contact us to get a ballpark estimation on Salesforce Commerce Cloud and Retail CRM.
Yes. We have deep expertise in migrating legacy or third-party CRM to Salesforce Retail. Our Salesforce consultant can help you with a tentative timeline, cost estimate, and user-training requirements. Reach us through the form below.
Yes. We have a dedicated team to audit Salesforce Commerce Cloud and customize the platform as per the business process. We also offer a flexible model of managed services to keep Salesforce setup performance-optimized and cost-efficient.
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Feel free to call us at +1-609-632-0350 or write
to us at info@achieva.ai